Associate Employee Benefits Consultant

About the role

Graham Company, a division of Marsh McLennan Agency, is hiring an Associate Employee Benefits Consultant in Philadelphia. The role provides daily service to assigned accounts under the direction of Account Managers, and can eventually lead to full account management on certain accounts and responsibility for assigned lines of business on larger ones.

Key responsibilities

• Work with Employee Benefits Consultants and Producers on marketing new and renewal business, analysing client benefit plan data and recommending solutions
• Present renewal proposals to clients and handle day-to-day service issues, including claim research and resolution
• Maintain client and benefit plan information on the employer web portal and document service issues in the Agency Management system
• Attend annual enrollment meetings and benefit fairs, and coordinate new client implementations and ongoing account administration
• Negotiate with the insurance marketplace and attend client meetings with consultants and producers
• Secondary duties include mentoring junior Account Analysts, preparing correspondence and surveys, managing quality assurance checklists and maintaining client databases

Required profile

• College degree preferred
• Minimum five years of experience in the employee benefits industry (brokerage or insurance company), focused on health insurance
• Valid Life, Accident & Health insurance license, or ability to pass the licensing exam after a brief company-sponsored self-study program
• Ability to work autonomously, meet deadlines, and work well under pressure in a fast-paced environment
• Regular and predictable attendance, and a valid driver's license or equivalent way to visit clients

Required skills

• Proficiency in Graham standard computer applications
• Good oral and written communication skills
• Detail oriented, able to organise and prioritise multiple tasks

What we offer

• Base salary of $74,725 to $85,000, depending on experience, skills, training, location, certifications and education
• Possible performance-based incentives
• Health and welfare benefits, tuition assistance, 401K and other retirement programs, and an employee assistance program