Associate Director, Relationship Management & Business Development

About the role

CDP, the independent environmental disclosure system, is hiring an Associate Director for a hybrid relationship management and business development role in North America. The position manages some of CDP's most strategic corporate and financial institution relationships while driving new business across the region. It carries both an NRR (net revenue retention) target and a new-sales quota, with accountability for retaining and growing existing customers, developing qualified pipeline and converting opportunities into revenue.

Key responsibilities

• Own and develop relationships with high-profile corporate and financial institution customers, understanding their needs and use cases to drive retention, value and growth, and identify cross-sell and greenfield opportunities.
• Build and convert a qualified pipeline of new business to meet an annual sales quota, engaging priority prospects through consultative discovery and stakeholder mapping, and owning the process from qualification through proposal, negotiation and close.
• Work with the Market Director on North America retention and growth strategy, helping plan for NRR and new-sales targets, identify priority accounts and monitor performance.
• Develop and present proposals and commercial solutions, and lead complex renewal, pricing, licence and contract negotiations.
• Maintain a disciplined approach to opportunity management and forecasting, keeping Dynamics 365 (D365) accurate and up to date.
• Mentor junior team members on account strategy, commercial judgment and execution, and represent CDP at industry events and conferences.
• Collaborate with Sales, Customer Success, Product, Marketing and Communications, and track and report NRR, new sales, pipeline and forecast metrics to senior leadership.

Required profile

• Demonstrable experience in enterprise sales, strategic account management and renewals (the text is cut off before listing further requirements).