Associate Director, Access & Reimbursement (ADAR) - Remote, Minneapolis Territory

About the role

The Associate Director, Access & Reimbursement (ADAR) is a remote, field-based role covering the Minneapolis, MN, Saint Paul, MN and Milwaukee, WI territory. The associate acts as the patient access and reimbursement lead in business-to-business conversations with account executives, focusing on accounts with complex processes such as centralized and decentralized systems of care, integrated delivery networks, academic medical institutions, large specialty practices and alternate sites of care. The associate educates providers and staff in person or virtually on access and reimbursement topics and manages the pull-through of access and reimbursement strategy.

Key responsibilities

• Provide face-to-face education to providers and staff on programs and on buy-and-bill end-to-end processes, including centralized and decentralized acquisition and alternative channels such as white bagging, clear bagging, brown bagging and alternate sites of care.
• Analyze account reimbursement issues and support reimbursement questions with third-party payers at the provider level, supporting pull-through on local coverage decisions.
• Communicate policy changes or issues that could affect other departments and maintain expertise in the regional and local access landscape.
• Work with key members of therapeutic area offices (executives, providers, billing and coding staff, claims departments, revenue cycle managers) and interface with the Patient Support Center hub and Access & Reimbursement Managers on case management and reimbursement support.
• Educate stakeholders on logistics of ordering, payment, inventory and product returns and replacements, and engage non-prescribers such as pharmacists, system leaders, financial counselors and office administrators.
• Collaborate cross-functionally with Customer Engagement, Market Access, Marketing, Public Affairs, State & Government Affairs and other partners.

Required profile

• Bachelor's degree required; business or biological science education preferred; advanced degree preferred.
• 5+ years of experience in pharmaceuticals or biotech in patient services, market access, sales and/or account management, with 2 years in a patient services practice support role for a specialty product.
• Experience with highly complex practices and health systems, strategic account management, manufacturer-sponsored patient support programs, specialty pharmacy networks and reimbursement pathways (specialty pharmacy, buy-and-bill, retail).
• Must reside within the territory or within 60 miles of its border, hold a valid driver's license, and be able to travel 60-80% across the territory by car or plane.

Required skills

• Market access strategies and health economics
• Healthcare policies and reimbursement pathways
• Project management and cross-functional collaboration

What we offer

• Expected salary of $160,300 to $297,700 per year, with a performance-based cash incentive and possible annual equity awards.
• Benefits including health, life and disability insurance, a 401(k) with company contribution and match, and vacation, personal days and holidays.
• New hires complete initial training of 8 or fewer hours per day and 40 or fewer hours per week.