Assistant Director of Community Wellness

About the role

The Assistant Director of Community Wellness provides day-to-day operational leadership and clinical-quality coordination, in partnership with the Director of Community Wellness Services, for Outpatient Services, Intake and Assessment, Targeted Case Management, Care Coordination and Primary Care Screening. The role translates department priorities into consistent workflows, effective administrative supervision and timely service delivery. It is based in Las Cruces, NM, reports to the Director of Community Wellness Services and is full-time and exempt.

Key responsibilities

• Oversee daily operations across Community Wellness, coordinating referral, intake, assessment, primary care screening and service workflows, and manage scheduling, space use and group programming.
• Supervise assigned staff, including outpatient therapists and nonclinical providers, handling 1:1s, time-off approvals, performance evaluations and coaching.
• Ensure compliance with CCBHC, Medicaid and licensing standards, run chart audits and documentation reviews, and analyze performance trends to drive corrective action.
• Track referral volume, wait lists, time-to-intake and caseload utilization to fix access barriers and ensure smooth handoffs between levels of care.
• Support hiring, on-boarding and coaching on operational and engagement skills, and coordinate clinical-competency development with licensed clinical leadership.
• Assist the Director with budget monitoring, grant and contract deliverables, and flag financial or operational risks early.
• Act as liaison between Community Wellness and other departments, strengthen ties to Crisis and Recovery Services, and represent the department externally.
• Direct clinical work is not required and will not be assigned unless the incumbent holds the applicable license; otherwise the role is administrative supervision and operational coaching.

Required profile

• Bachelor's degree in behavioral health, human services, healthcare administration, public administration, business administration or a related field, or an equivalent combination of education and experience; a master's degree, completed or in progress, is preferred.
• Current New Mexico professional licensure in a behavioral health or related clinical discipline is preferred but not required.
• Minimum of two years of experience in program management, operations management or administrative leadership in a behavioral health or healthcare setting.
• Experience supervising clinical or service-delivery staff, compliance monitoring, data reporting, workflow improvement and program documentation is preferred.
• Experience in a Certified Community Behavioral Health Clinic or similar community-based organization is preferred.

Required skills

• Experience with electronic health record systems; familiarity with Streamline SmartCare is preferred.