Assistant Community Manager - Westmont Commons

About the role

Greystar is hiring an Assistant Community Manager for its stabilized 252-unit garden-style apartment community, Westmont Commons. The role supports the Community Manager in the financial and operational side of the community, working Monday to Friday, 9am-6pm with rotating weekends.

Key responsibilities

• Collect and post rent, fees and other payments, prepare daily bank deposits and reconcile bank accounts, and process invoices and payables
• Use Yardi/OneSite property management software to enter transactions accurately and keep the system updated and backed up
• Review resident files and accounting records to identify unpaid or late fees, follow collection procedures and enforce the lease
• Review and submit vendor invoices, obtain community manager approval, code charges to the Chart of Accounts and manage communication with vendors, accounting and the owner
• Follow company procedures for evictions, including notices, court hearings and eviction proceedings
• Process resident move-outs, including deposits and lease cancellation fees
• Respond promptly to resident complaints and requests, and act as on-site supervisor in the Community Manager's absence
• Meet owners, give them community updates and tours, and occasionally support leasing and marketing such as showing apartments and helping applicants complete applications

Required profile

• Bachelor's degree in Business Management, Communications or a related field preferred
• 1-3 years of experience in residence life and/or property management covering community management, sales, marketing and customer service
• Understanding of lease terms and lease enforcement, including collections
• Valid driver's license to operate a golf cart on property; state and local licenses and certifications as required

Required skills

• Strong proficiency in property management software (Yardi, OneSite, Entrata)
• Proficiency in internet, word processing, spreadsheet and database programs
• Excellent written and verbal communication skills

What we offer

• Hourly pay of $22.00-$24.00, with possible weekly, monthly or quarterly bonuses depending on whether the role is corporate or onsite
• Medical, dental, vision, disability and life insurance, with low employee medical costs
• Paid time off: 15 vacation days, 4 personal days, 10 sick days and 11 paid holidays, plus birthday off after 1 year
• Onsite housing discount, 401(k) with company match up to 6% after 6 months, and a 6-week paid sabbatical after 10 years