Assistant Community Manager - Student Living

About the role

A Greystar apartment community in Union Baseline (student living) is hiring an Assistant Community Manager to support and assist the Community Manager in overseeing the financial and operational side of the community. The role covers accounting and bookkeeping, rent collection, vendor invoicing, resident relations and acting as on-site supervisor when the Community Manager is absent.

Key responsibilities

• Collect and post rent, fees and other payments, prepare daily bank deposits, reconcile bank accounts and process invoices and payables
• Use Yardi/OneSite property management software and keep it updated and backed up
• Review resident files and accounting records to identify unpaid or late fees, collect on delinquencies and enforce the lease
• Review and submit vendor invoices, obtain Community Manager approval, code charges to the Chart of Accounts and coordinate with vendors, accounting and the owner
• Follow company procedures for evictions, including court hearings, and process resident move-outs with applicable fees
• Respond to resident complaints and requests promptly and act as on-site supervisor, delegating work and coordinating maintenance and make-ready tasks
• Meet with owners, give them updates on community performance and respond to their requests
• Support leasing and marketing by greeting prospects, showing ready apartments and helping applicants complete applications and credit checks

Required profile

• M.Ed or Bachelor's degree in Business Management, Communications or a related field preferred
• 1-3 years of relevant experience in residence life and/or property management
• Knowledge of equity and inclusion issues affecting higher education and community living (FERPA, Title IX, ADA compliance)
• Problem-solving skills for crisis response, conflict management and community development
• Diplomatic, compassionate, detail-oriented and able to work independently and as part of a team
• Supervisory skills and experience building partnerships with faculty, administrators, students, families and campus partners

Required skills

• Proficiency in internet, word processing, spreadsheets and databases
• Strong use of property management software (Yardi, OneSite, Entrata)
• Ability to navigate THD, PeopleSoft, MaxPanda or equivalents

What we offer

• Hourly pay of $29.00-$31.00, with possible bonus programs depending on whether the role is corporate or onsite
• Medical, dental, vision, disability and life insurance, plus generous paid time off and a 6-week paid sabbatical after 10 years
• 401(k) with company match up to 6% after 6 months, paid parental leave and fertility benefit reimbursement