Assistant Community Manager - Liberty Lane

About the role

Liberty Lane, a Greystar apartment community in Hampton, New Hampshire, is hiring a full-time Assistant Community Manager. The role supports and assists the Community Manager in overseeing the financial and operational side of the community, acting as on-site supervisor when the manager is absent and helping with resident relations and leasing.

Key responsibilities

• Collect and post rent, fees and other payments, prepare daily bank deposits and reconcile bank accounts, and process invoices and payables
• Prepare financial reports and operate the property management software (Yardi/OneSite), keeping data accurate and backed up
• Review resident files and accounting records to identify unpaid or late fees, collect on delinquencies and enforce the lease
• Review and submit vendor invoices, obtain community manager approval, code charges to the Chart of Accounts and manage vendor communication
• Follow eviction procedures, including court representation, and process resident move-outs with applicable fees
• Respond promptly to resident complaints and requests, and act as on-site supervisor by delegating daily work and coordinating maintenance and make-ready tasks
• Meet owners, give them community updates and respond to their requests
• Support leasing and marketing by greeting prospects, showing ready apartments and models, closing leases and helping applicants complete applications

Required profile

• Bachelor's degree in Business Management, Communications or a related field preferred
• 1-3 years of relevant experience in residence life and/or property management covering community management, sales, marketing and customer service
• Understanding of lease terms and lease enforcement, including collections
• Valid driver's license to drive a golf cart on property; state and local licenses and certifications as required
• Able to access all parts of the property and amenities and to lift up to 20 pounds alone and 50 pounds with help

Required skills

• Strong proficiency in property management software (Yardi, OneSite, Entrata)
• Proficiency in internet, word processing, spreadsheet and database programs
• Excellent written and verbal communication skills

The hourly pay range is $28.00 - $30.00. Occasional local travel may be required for bank deposits, training or meetings.