Assistant Community Manager - Elan Memorial Park

About the role

Greystar is hiring an Assistant Community Manager for Elan Memorial Park. The role supports and assists the Community Manager in overseeing the financial and operational side of the community, acting as on-site supervisor when the manager is absent and helping with leasing and marketing.

Key responsibilities

• Collect and post rent, fees and other payments, prepare daily bank deposits, reconcile bank accounts, process invoices and payables, and prepare financial reports.
• Use the property management software (Yardi/OneSite) to enter transactions accurately and keep the system updated and backed up.
• Review resident files and accounting records to identify unpaid or late fees, follow collection procedures and enforce the lease.
• Review and submit vendor invoices, obtain community manager approval, code charges to the correct Chart of Accounts and manage communication with vendors, accounting and the owner.
• Follow company procedures for evictions, including notices, court hearings and eviction proceedings.
• Process resident move-outs, including deposits and lease cancellation fees, in line with legal requirements.
• Respond promptly to resident complaints and requests, and act as on-site supervisor by delegating daily work and coordinating maintenance and make-ready tasks.
• Meet owners, give them community updates and respond to their requests.
• Support leasing and marketing by greeting prospects, showing ready apartments and models, closing leases and helping applicants complete applications and credit checks.
• In California, review completed move-in files before submitting them to the Community Manager.

Required profile

• Bachelor's degree in Business Management, Communications or a related field preferred.
• 1-3 years of relevant experience in residence life and/or property management covering community management, sales, marketing and customer service.
• Understanding of lease terms and lease enforcement, including collections.
• Valid driver's license to drive a golf cart on property; state and local licenses and certifications as required.
• Ability to physically access all parts of the property and amenities, and to lift up to 20 pounds alone and 50 pounds with help.

Required skills

• Strong proficiency in property management software (Yardi, OneSite, Entrata).
• Proficiency in internet, word processing, spreadsheet and database programs.
• Excellent written and verbal communication skills.

What we offer

• Hourly pay of $19.50-$23.00, with possible weekly, monthly or quarterly bonuses for onsite positions.
• Medical, dental, vision, disability and life insurance, with low employee medical costs.
• Paid time off: 15 vacation days, 4 personal days, 10 sick days and 11 paid holidays for new hires, plus birthday off after 1 year.
• Onsite housing discount, 401(k) with company match up to 6%, paid parental leave and fertility benefit reimbursement up to $10,000.
• 6-week paid sabbatical after 10 years of service.