Assistant Community Manager - Apartment Community

About the role

A full-time Assistant Community Manager is needed for a stabilized 196-unit garden-style apartment community in Delray Beach, Florida. The role supports the Community Manager in the financial and operational side of the community, acting as on-site supervisor when the manager is absent and helping with resident relations and leasing support.

Key responsibilities

• Collect and post rent, fees and other payments, prepare daily bank deposits, reconcile bank accounts and prepare financial reports.
• Process invoices and payables, coding charges to the correct Chart of Accounts and obtain community manager approval.
• Review resident files and accounting records to identify unpaid or late fees, follow collection procedures and enforce the lease.
• Follow eviction procedures, including court representation, and process resident move-outs with applicable fees.
• Respond to resident complaints and requests promptly, and act as on-site supervisor by delegating daily work and coordinating maintenance and make-ready tasks.
• Meet owners, give them updates on community performance and respond to their requests.
• Support leasing and marketing by greeting prospects, showing ready apartments and models, closing leases and helping applicants complete applications and credit checks.

Required profile

• Bachelor's degree in Business Management, Communications or a related field preferred.
• 1-3 years of relevant experience in residence life and/or property management covering community management, sales, marketing and customer service.
• Understanding of lease terms and lease enforcement, including collections.
• Valid driver's license to operate a golf cart on property; state and local licenses and certifications as required.
• Ability to access all parts of the property and amenities, and to lift up to 20 pounds alone and 50 pounds with help.

Required skills

• Strong proficiency in property management software such as Yardi, OneSite and Entrata.
• Proficiency in internet, word processing, spreadsheet and database programs.
• Excellent written and verbal communication skills.

The schedule is Monday to Friday and weekends as needed. The hourly pay range is $25.00 - $27.00.