Alcohol Compliance Supervisor - The Mann Center

About the role

Legends Global is recruiting an Alcohol Compliance Supervisor for The Mann Center in Philadelphia. Working under the direction of management, the supervisor ensures responsible service of alcohol throughout the building in line with state and company policies, monitors staff adherence to the Legends Alcohol Policy and assists staff with alcohol-related issues.

Key responsibilities

• Supervise the serving of alcohol by event-day employees
• Hold a pre-shift meeting to brief the compliance team and a post-event meeting to review the day's outcomes
• Follow responsible alcohol service guidelines required by federal, state and local law and company standards
• Ensure staff adhere to those guidelines
• Observe, document and report alcohol-related issues, violations, pass-offs and suspected guest intoxication
• Assist management with setting and communicating the last call time for alcohol sales
• Maintain a friendly, professional attitude, interact with guests, volunteers and staff, and perform other duties as assigned

Required profile

• Experience in a fast-paced environment and ability to work under pressure and adapt to change
• Proactive, self-motivated, organized, detail-oriented, with excellent communication skills
• Ability to work all venue events on a flexible schedule, including extended hours, days, nights, weekends and holidays
• Must be able to obtain responsible alcohol service certifications
• English reading, speaking and writing ability
• Sufficient mobility to perform assigned tasks and to lift, push or pull about 25 lbs
• Ability to stand or walk up to 10 hours per shift while navigating ramps and stairs

Required skills

• Pennsylvania R.A.M.P. certification (required; can be provided by the employer upon hiring)
• Responsible alcohol service certifications
• Completion of company-wide safety training and reporting of safety incidents through the risk management system