Aisles Online Shopper

About the role

Hy-Vee is hiring an Aisles Online Shopper in its online shopping department in La Crosse. Online customers rely on these shoppers to pick the best quality groceries across all departments, from fresh produce and meat to pantry staples, so that every order is fulfilled with care and precision. The role is fast-paced and involves working independently in a busy retail store.

Key responsibilities

• Greet every customer warmly and assist them with their needs throughout the store
• Select the highest quality produce, meat and other fresh products for online orders
• Select, scan and bag items from all temperature zones, keeping products at the right temperature
• Place orders in storage, retrieve them before the customer arrives, cart them and put them in the holding area for pickup
• Lift, carry and load groceries into customer vehicles
• Tender orders through the POS and process credit card payments
• Substitute products on request or when items are unavailable
• Monitor incoming orders to ensure prompt, on-time fulfillment
• Answer phones and emails promptly and follow Hy-Vee's dress code and hygiene standards

Required profile

• Commitment to Hy-Vee's mission and a genuine passion for customer service
• Ability to stay organized and handle multiple tasks in a fast-paced, deadline-driven environment
• Ability to work independently with limited supervision
• High school diploma or equivalent preferred
• Frequent standing and walking, and ability to safely use sharp knives and blades where applicable
• Ability to operate a delivery vehicle according to DOT standards where applicable

Employment is contingent upon passing a pre-employment drug screen. Training is provided on safety and the work environment.