AI Solutions Engineer

About the role

We are building an agentic AI platform that helps enterprises transform complex business workflows into AI‑powered operations. The AI Solutions Engineer will own the technical side of the post‑sale customer journey, from deployment and integration through adoption, expansion, and ongoing success.

Key responsibilities

• Engage with customers post‑close to understand workflows, operational processes, and deployment requirements, translating findings into clear implementation plans.
• Partner with customers to assess data readiness, configure and integrate AI components into tailored workflows, and collaborate with R&D to close data gaps.
• Own end‑to‑end solution deployment, define success metrics, and drive adoption post‑launch.
• Lead integrations with enterprise systems (e.g., Finance, ERP, email platforms), ensuring scalability, security, and guiding customers through compliance and IT approval processes.

Required profile

• 7+ years of experience in Implementation Engineering, Solutions Engineering, Technical Consulting, Professional Services or a similar post‑sale customer‑facing role.
• Strong analytical skills with the ability to translate business needs into technical solutions.
• Excellent communication and stakeholder management skills.
• Demonstrated ability to manage solution delivery across the full post‑sale customer lifecycle.

Required skills

• Strong understanding of AI concepts and their enterprise applications.
• High adoption of modern AI tools and workflows.
• Experience supporting deployments across cloud environments and enterprise system integrations.