Admissions Customer Service Representative

About the role

The Admissions Customer Service Representative is a temporary, fixed‑term clerical position within the University of Arkansas Admissions office. The role supports prospective and current students by providing timely and accurate information about the admissions process.

Key responsibilities

• Serve as a primary point of contact for admissions‑related inquiries via phone, email, and in‑person.
• Assist the admissions team with routine clerical tasks, including data entry and document handling.
• Provide clear guidance on application procedures, deadlines, and required documentation.
• Maintain confidentiality of student information and adhere to university policies.

Required profile

• Available to work day shift in Fayetteville, Arkansas.
• No sponsorship available; candidates must be authorized to work in the United States.
• Temporary fixed‑term employment with a clear closing date of 06/01/2026.
• Strong communication skills and ability to interact professionally with students and staff.

Required skills

What we offer

• University contributions to health, dental, life, and disability insurance.
• Tuition waivers for employees and their families.
• 12 official holidays, immediate leave accrual, and a supportive work‑life balance.
• Retirement programs with university contributions ranging from 5% to 10% of salary.