Administrative Assistant, Immigration Legal Services

About the role

The Administrative Assistant will act as the primary point of contact for clients of the IRC Immigration Legal Services team, providing essential administrative support in a fast‑paced environment. The role involves managing case files, preparing documentation, and ensuring smooth client interactions while upholding the IRC’s standards of professionalism and confidentiality.

Key responsibilities

• Serve as the central liaison between clients and the Immigration Legal Services team.
• Capture and maintain accurate client information and organized records.
• Schedule, coordinate, and track client appointments and team meetings.
• Prepare and distribute correspondence, legal documents, and intake forms.
• Facilitate clear and professional communication with clients and internal staff.
• Conduct outreach to the broader community to promote services.
• Assist with logistical support for workshops, trainings, and events.

Required profile

• Experience in administrative or client‑facing roles.
• Ability to work efficiently in a high‑volume, fast‑paced setting.
• Strong attention to detail and professionalism.
• Excellent written and verbal communication skills.

Required skills