Accounting Operations Supervisor

About the role

The Accounting Operations Supervisor leads a team of accounting operations professionals to deliver accurate, timely and controlled transaction processing and accounting support. The role sets clear expectations, manages weekly execution and drives process improvements that strengthen performance and the control environment. It is based in Urbandale with a hybrid arrangement requiring at least six days per month in the office.

Key responsibilities

• Supervise and develop a team of typically associate or intermediate-level professionals through coaching, guidance and mentorship, setting clear expectations and goals and evaluating performance.
• Lead, direct and review work to maintain workflow and productivity, assigning tasks by skill and expertise and giving clear instructions and feedback.
• Set and deliver weekly objectives aligned to department goals, track progress, remove obstacles and coordinate actions.
• Communicate effectively with internal and external parties, including customers and vendors, adapting style to audience and situation.
• Explain and reinforce policies, practices and procedures within the area of responsibility so that staff understand and comply with them.
• Analyze current processes and make adjustments to improve effectiveness, solving complex operational issues with critical thinking.
• Drive operational performance by setting targets, prioritizing work and monitoring results, and promote collaboration and continuous improvement by sharing knowledge and best practices.

Required profile

• 5+ years of professional experience in accounting or finance.
• Experience leading and coaching a team in an accounting operations, finance operations or transaction-processing environment.
• Demonstrated ability to assign and review work, manage priorities and deliver weekly operational objectives.
• Bachelor's degree in accounting or a related field (listed as a differentiator).

Required skills

• Strong communication skills and ability to explain policies and procedures clearly.
• Problem-solving ability, including analyzing issues with broader operational impact and implementing process changes.
• Preferred: experience driving process improvement initiatives such as procedure redesign, workflow optimization and controls strengthening.
• Preferred: familiarity with controlled financial operations environments and audit readiness.

What we offer

• Professional development opportunities, interesting work and supportive leaders.
• A vibrant, inclusive culture and a range of career opportunities.
• Benefits and rewards designed to enhance well-being.