Account Specialist (Remote, Minnesota)

About the role

Axalta is looking for an Account Specialist to maintain strong customer satisfaction and long-term retention of its customers within a market. As a member of the regional sales team, the Account Specialist partners with coatings customers to ensure all elements of the business agreement are delivered. This is a remote, home-office based role in Minnesota.

Key responsibilities

• Act as primary point of contact for identified customers and build strong, collaborative relationships
• Understand the key elements of each customer's business agreement and develop and execute account plans covering product, color and service needs
• Communicate the values and benefits of Axalta products, colors and services, and engage the right resources to meet each customer's needs
• Maintain a regular customer call schedule and document interactions in Salesforce (SFDC)
• Follow up on issues promptly and advise on process improvements to remove roadblocks
• Prioritize tasks and contribute to regional results for revenue, profitability, customer retention and distributor management
• Support standard operating procedures and inform customers about training classes and local performance groups
• Lead paint conversion efforts and solicit distribution resources to support the customer
• Maintain accurate account and contact data in Salesforce and use SharePoint, MS Office and other tools to improve productivity

Required profile

• Bachelor's degree and/or at least 3-5 years of Automotive Refinish industry experience
• Experienced sales professional with an Automotive Refinish background and a strong track record of successful customer support
• Knowledge of the collision repair, commercial transportation and industrial business environments and distribution fundamentals
• Willingness to travel up to 50% of the time

Required skills

• Working knowledge of Axalta's core product lines and repair shop business fundamentals
• Proficiency with MS Office (Word, Excel, PowerPoint)
• Effective written and oral communication and computer skills

What we offer

• Expected annual compensation of $75,000 - $95,000 plus a 30% sales incentive target
• Benefits such as health insurance and paid time off