Account Executive, Employee Health & Benefits

About the role

Marsh McLennan Agency (MMA) is hiring an Account Executive for its Employee Health & Benefits practice in McLean. The role combines client relationship management, strategic planning and coordination across teams, building strong relationships with clients and carriers and managing both new and renewal accounts.

Key responsibilities

• Build and maintain relationships with key clients and carriers by phone, email and in person, understanding their business needs and risk management goals
• Develop and run client service plans for assigned accounts and coordinate internal and external activities for new and renewal accounts
• Identify cross-sell opportunities and recommend new lines of coverage aligned with client objectives
• Work with Producers and Marketing Account Executives to oversee renewals, present renewal proposals and support documentation
• Lead marketing for accounts, prepare and present marketing materials, and work with service teams to deliver forms and documentation
• Assist clients and internal staff with questions on administration, billing and claims, and keep detailed records in client management systems
• Attend seminars and carrier meetings to stay current on products and legislation, mentor team members and handle additional duties as assigned

Required profile

• Bachelor's degree or equivalent education and related training
• 5+ years of relevant insurance industry experience
• Strong client relations, communication and service skills, with tactfulness in resolving client and company issues
• Leadersship skills: giving direction, constructive feedback and training, and motivating others
• Understanding of EHB claims data
• Plus: Life & Health license or ability to obtain within 90 days, advanced degree, certification, RFP experience

Required skills

• Microsoft Office, with proficiency in Excel and PowerPoint

What we offer

• Base salary of $92,400 to $172,100, with possible performance-based incentives
• Health and welfare benefits, tuition assistance, 401K and other retirement programs, and employee assistance programs
• Time off including personal and volunteering, charitable contribution match, stock purchase opportunities and hybrid work