ABA Scheduling Coordinator

About the role

Asteri Behavioral Treatment Center (ABTC) is looking for an organized, proactive and detail-oriented ABA Scheduling Coordinator to join its growing administrative team in West Covina, California. The role coordinates services for clients and supports the clinical team so that children and families receive consistent care.

Key responsibilities

• Coordinate and manage daily schedules for Behavior Technicians, Supervisors and clients
• Process cancellations, schedule changes and make-up sessions efficiently while minimizing service disruptions
• Communicate scheduling updates professionally with families, clinical staff and internal departments
• Maintain accurate scheduling records and client information within CentralReach
• Work with the Clinical, Operations and Administrative teams to ensure appropriate staffing coverage
• Monitor client service utilization and identify scheduling gaps or improvement opportunities
• Help with onboarding logistics and scheduling support for new team members
• Take part in team meetings and share ideas to improve scheduling processes
• Deliver professional, confidential customer service

Required profile

• Minimum of 2 years of scheduling experience in an ABA agency (required)
• Experience using Central Reach or another ABA scheduling platform
• Bilingual in Spanish is a must
• Strong organizational and time management skills, excellent communication skills, and ability to multitask under pressure

Required skills

• Central Reach or another ABA scheduling platform
• Microsoft Office Suite and Google Workspace

What we offer

• Company-issued laptop
• Medical and dental insurance
• Paid vacation and paid sick leave
• Supportive, collaborative team culture
• Opportunities for professional growth and development