Student Account Specialist

About the role

The Student Account Specialist supports the Business Office by processing and maintaining student accounts using the Banner software system, providing professional service to students and staff.

Key responsibilities

• Provide courteous customer service, ensure the Business Office opens daily by 8:00 am, and manage cash drawer operations.
• Process payments, verify charges, enter fees, apply collections, and maintain accurate account records.
• Manage term billing, communicate balances, apply holds, fee waivers, and purge follow‑up.
• Maintain scholarship records, reconcile funds, process payments, and support third‑party contracts.
• Handle online payment configurations, Nelnet payments, and Banner file management.

Required profile

• Associate’s degree in Accounting, Business Administration, or a related field.
• Three years of professional accounting or business experience, preferably with Banner system experience.

Required skills

• Knowledge of the Banner AR system module.
• Proficiency with Microsoft Office software.

What we offer

• Salary commensurate with education and experience.
• Paid state holidays, annual leave, sick leave, and flexible benefits.