Specialty Assistant Store Manager (Training)

About the role

The Home Depot is hiring a Specialty Assistant Store Manager in Training (SASM-IT) for its Franklin store. This is a training position of up to 6 weeks, designed to give hands-on experience in the key responsibilities of a Specialty Assistant Store Manager, including mentorship, leadership development and exposure to Manager on Duty duties and oversight of the Specialty and Pro departments.

Key responsibilities

• Participate in a structured training program covering retail store management, operations, customer service, sales and profitability, and company policies and procedures.
• Learn and demonstrate tactics for staffing and scheduling, resolving stock deficiencies, coaching associates on selling behavior, handling customer issues and supporting service needs for installed sales, special orders and product sales.
• Learn the performance management process, including reviewing associate performance and applying the disciplinary process when needed.
• Supervise associates in the selling effort, lead the GET culture and ensure customer concerns are resolved promptly.
• Plan merchandise placement, support stock integrity through inventory management, and learn to operate store equipment and systems and manage daily financial operations.
• Perform opening, closing and other whole-store focus tasks, follow SOPs including safety compliance, and help mitigate shrink.
• Ensure self and associates follow safety and hazmat procedures.

Required profile

• Age 18 or older and legally permitted to work in the United States.
• High school diploma or GED; a bachelor's degree or equivalent in a related field is preferred.
• At least 3 years of work experience, with at least 1 year of leadership experience preferred.
• Ability to collaborate with cross-functional teams; action oriented, customer focused and resourceful.
• Willingness to stand or walk continuously and lift or carry moderate-weight items (8-20 pounds); occasional overnight travel under 5% of the time.