Shift Lead – Retail & Hospitality
boba-guys
Job description
About the role
The Shift Lead at Boba Guys ensures each shift runs smoothly, delivering exceptional hospitality to guests while supporting and developing the team.
Key responsibilities
- Provide outstanding service to guests and guide the team to anticipate needs.
- Deploy staff, manage inventory, handle cash, and maintain safety and food‑handling standards.
- Coach and train team members, communicate essential information, and act as a problem‑solving resource.
Required profile
- At least one year of work experience in a customer‑facing role.
- Strong communication, interpersonal, time‑management and delegation abilities.
- Demonstrated leadership and alignment with Boba Guys’ vision, mission and values.
What we offer
- Competitive starting wages and health‑care options.
- Team outings, dinners, adventures and discounts for friends and family.
- Unlimited access to Boba Guys milk tea during shifts.
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Published 1 day ago
Expires 1 month from now
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