Restaurant General Manager – Phoenix, AZ

About the role

Lead a dynamic restaurant team in Phoenix, driving exceptional customer experiences and setting a gold standard for performance. Oversee recruitment, training, and career development while fostering a vibrant, inclusive culture.

Key responsibilities

• Recruit, onboard, and train Team Members, Shift Leads, and Assistant Managers.
• Develop and execute comprehensive training plans and mentorship programs.
• Recognize and reward high performance, promoting equity, inclusion, and belonging.
• Resolve conflicts promptly and engage directly with customers to ensure satisfaction.
• Schedule staff strategically, coach on CHAMPS standards, and lead product rollout meetings.
• Analyze financial performance, manage budgets, and devise profitability strategies.
• Monitor competitors and enhance digital presence and loyalty programs.

Required profile

• Minimum 5 years of restaurant or retail management experience.
• Proven ability to improve performance through P&L analysis.
• Strong communication skills (written, verbal, interpersonal).
• Commitment to Taco Bell’s culture of equity, inclusion, and belonging.
• Adaptability to change and experience with change management.

Required skills

• P&L analysis
• Proficiency with digital tools and platforms
• Understanding of restaurant maintenance programs

What we offer

• Competitive pay with bonus potential
• 4 weeks vacation plus additional paid time off
• Scholarship programs for continuing education
• Career advancement and professional development
• Medical benefits from day 1, health and wellness programs
• 401k retirement plan
• Discounts on mortgages, vehicles, cell phones, gym memberships and more
• Free meals