Service Supervisor – Thorndale

About the role

The Service Supervisor ensures that the community’s buildings, grounds, amenities and common areas meet Greystar’s standards for cleanliness, safety and functionality. This position handles resident service requests, prepares vacant units for new move‑ins and oversees maintenance activities.

Key responsibilities

• Complete work orders from resident requests, diagnose issues and perform repairs following safety codes and company policies.
• Manage the “make‑ready” process for vacant apartments, including inspections, punch‑list creation, vendor scheduling and final quality checks.
• Develop and enforce cleanliness and appearance standards for grounds, building exteriors, signage, parking areas and other common spaces.
• Inspect work performed by service team members and external contractors to ensure compliance with quality standards.
• Maintain inventory of spare parts and maintenance supplies, assist in budgeting for repairs and capital projects.
• Conduct monthly preventative maintenance and lead safety meetings, keeping MSDS sheets current and adhering to OSHA regulations.

Required profile

• High school diploma or GED with experience in property management maintenance or a related trade.
• Ability to use hand and power tools safely, perform logical problem‑solving and provide strong customer service.
• Proficiency with basic computer applications; property management system experience is a plus.
• Valid driver’s license and ability to operate a golf cart on the property if needed.

Required skills

• EPA Type I & II or Universal certification for HVAC work.
• Knowledge of hand tools, power tools, mechanical equipment and measuring devices.
• Understanding of safety regulations, MSDS handling and OSHA compliance.

What we offer

• Hourly pay range $42.00 – $44.00.
• Competitive medical, dental, vision and life insurance.
• Generous paid time off, including vacation, personal, sick days and holidays.
• 401(k) with company match up to 6% after six months.
• On‑site housing discounts, paid sabbatical after ten years and parental leave benefits.