Service Supervisor – South Shore

About the role

The Service Supervisor ensures that all building systems, grounds, and common areas meet Greystar’s high standards for cleanliness, safety, and functionality. This position oversees maintenance work, coordinates make‑ready processes, and leads a service team to deliver excellent resident experiences.

Key responsibilities

• Complete work orders from resident requests, diagnose issues, and perform repairs following safety codes and company policies.
• Manage the make‑ready process for vacant units, including inspections, punch‑list creation, vendor scheduling, and final quality checks.
• Develop and enforce standards for the appearance of grounds, amenities, building exteriors, and common areas.
• Inspect work performed by team members and external contractors to ensure compliance with quality and safety standards.
• Maintain inventory of spare parts and maintenance supplies, collaborating with the Community Manager on budgeting.
• Conduct monthly preventative maintenance and support cost‑control initiatives.
• Lead safety meetings, keep MSDS sheets current, and ensure OSHA compliance.

Required profile

• High school diploma or GED with experience in property‑management or building maintenance.
• Ability to troubleshoot, communicate effectively with residents and team members, and handle administrative tasks such as record‑keeping.
• Physical ability to work in various weather conditions, lift up to 25 lb independently (50 lb with assistance), and stand or walk for extended periods.

Required skills

• EPA Type I & II or Universal certification for HVAC work.
• Proficiency with hand tools, power tools, mechanical equipment, and measuring devices.
• Knowledge of safety regulations, MSDS, and OSHA requirements.
• Valid driver’s license (golf‑cart operation if applicable).

What we offer

• Competitive hourly wage $37–$39.
• Medical, dental, vision, disability and life insurance with low employee‑only costs.
• Generous paid time off, including vacation, personal, sick days, holidays, and birthday off after one year.
• On‑site housing discounts at Greystar‑managed communities.
• 401(k) match up to 6% after six months.
• Paid parental leave, fertility benefit reimbursement, and employee assistance program.