Community Manager - Thorndal
greystar · City Office Boston
Job description
About the role
The Community Manager will oversee daily operations of the Thorndal property, ensuring financial targets, compliance, and resident satisfaction are met. This position requires strong leadership, budgeting, and marketing skills to drive occupancy and revenue.
Key responsibilities
- Develop and manage the property budget, analyze financial statements, and set rent rates to meet revenue goals.
- Approve vendor invoices, manage petty cash, and ensure proper insurance documentation.
- Oversee lease enforcement, application approvals, renewals, inspections, evictions, and fee collections.
- Implement marketing and leasing strategies based on market trends to achieve occupancy targets.
- Maintain resident satisfaction by addressing complaints, service requests, and ensuring timely maintenance.
- Supervise property staff, conduct hiring, training, performance reviews, and ensure compliance with company policies.
- Maintain owner relationships through regular updates, property tours, and responsive communication.
Required profile
- Bachelor’s degree preferred in Business Management, Real Estate, or related field.
- 4‑6 years of property management, sales, marketing, and customer service experience.
- Ability to manage multiple priorities in a fast‑paced environment.
- Excellent communication, conflict resolution, and customer service skills.
- Valid driver’s license for operating a golf cart on‑site.
Required skills
- Proficiency with property management software (Entrata, Yardi, OneSite).
- Strong skills in internet research, word processing, spreadsheets, and database management.
- Licenses and certifications required by state and local jurisdictions.
What we offer
- Base salary $100,000‑$110,000 per year, with potential bonus programs.
- Competitive medical, dental, vision, and life insurance benefits.
- Generous paid time off, including vacation, personal, sick days, and holidays.
- On‑site housing discount at Greystar‑managed communities (subject to availability).
- 401(k) with company match up to 6% after six months.
- Paid parental leave and lifetime fertility benefit reimbursement.
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Published 1 day ago
Expires 1 month from now
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greystar
City Office Boston