Service Engineer

About the role

MP Systems, an OEM manufacturer of high-pressure coolant systems, chillers, coolant filtration and mist collection accessories for machine tools, is looking for a Service Engineer in Enfield, CT. The role involves learning electrical, mechanical and hydraulic systems and working closely with customers to design, test, troubleshoot and install equipment used in automotive, aerospace and firearms industries. Frequent local and national travel is required.

Key responsibilities

• Install and commission equipment in the field
• Troubleshoot mechanical and electrical systems
• Design and improve mechanical and electrical systems, and assemble to print and bill of materials
• Gather field data from customers to improve products and their experience
• Provide live technical support by phone and email

Required profile

• High school diploma or equivalent GED
• Valid driver's license
• Ability to read drawings and schematics and to diagnose failures and find root causes
• Physical ability to lift up to 50 lbs with assistance, work in tight spaces and wear PPE in industrial settings

Required skills

• Basic knowledge of mechanical and electrical systems
• Technical aptitude and problem-solving skills
• Customer service and listening skills

What we offer

• Competitive starting salary
• Comprehensive health benefits, including a zero-premium medical plan option, vision, dental and company-paid life insurance
• Paid time off starting with 23 days in the first year and 10 paid holidays
• 401(k) with company contribution and tuition reimbursement
• Employee appreciation events, an Employee Assistance Program and mental and physical wellness support