Senior Director of Global Operations

About the role

Wing is expanding its autonomous drone delivery network across the United States and seeks a Senior Director of Global Operations to design, build, and scale the operational engine that powers this growth. Based in Palo Alto or remotely within the US, you will lead the strategy and execution for delivering packages in nearly 20 metro areas, reaching about 40 million people.

Key responsibilities

• Develop and lead the launch engine that brings new markets online while ensuring existing markets meet operational and strategic OKRs.
• Collaborate with Partnerships, Commercial Real Estate, BizOps, and Regulatory teams to secure permits, set up sites, and operationalize drone delivery locations.
• Monitor site‑level unit economics (cost‑per‑delivery, labor efficiency, fleet availability) and drive continuous improvement.
• Manage a distributed, multi‑site workforce that includes full‑time employees and third‑party contractors.
• Integrate AI‑driven workflows into daily ground execution with commercial partners across retail, QSRs, and food‑delivery companies.
• Ensure compliance with aviation protocols and safety standards.

Required profile

• Proven leader with a transformation‑focused mindset and a track record of scaling complex operations.
• Experience managing distributed, multi‑site teams and hybrid workforces.
• Deep understanding of the intersection between autonomous technology and physical logistics.
• Ability to work closely with commercial partners and regulatory bodies.

Required skills

What we offer

• Opportunity to shape the future of on‑demand delivery at a fast‑growing Alphabet company.
• Competitive compensation and benefits.
• Flexible work location (Palo Alto or remote within the US).