Operations Coordinator – Port Arthur, TX

About the role

The Operations Coordinator receives, records, and distributes work orders to field employees based on customer service requests. The role decides on inspector qualifications, selects and dispatches personnel, and ensures all aspects of assignments are adequately covered.

Key responsibilities

• Receive and process orders from specialized clients, both written and verbal, and create and maintain job files.
• Prepare and issue job orders, lab instructions, and ensure all required information is communicated to laboratory, client, and inspectors.
• Verify job conformance to customer requirements, review calculations, and generate non‑conformance reports as needed.
• Coordinate paper flow, proof‑read formal reports, and manage sample analysis communication with the laboratory.
• Provide on‑call support 24 hours, conduct field inspector audits, and ensure field staff are equipped with safety and calibrated inspection equipment.

Required profile

• High school diploma or GED with at least five years of experience as an Inspector or in a similar position.
• Valid driver’s license and knowledge of HS&E procedures and related governmental regulations.
• Ability to read and interpret safety rules, write routine reports, and communicate effectively with customers and employees.
• Physical ability to lift up to 50 lb regularly and up to 100 lb occasionally, and to perform standing, walking, and climbing tasks.

What we offer

• Competitive base pay adjusted for knowledge, skills, experience, and market location, plus an annual incentive bonus plan.
• Medical, dental, and vision coverage, company‑matched retirement plan, and generous paid time off.
• Paid parental leave up to 10 weeks, life and AD&D insurance, short‑ and long‑term disability coverage.
• Tuition assistance, optional life and pet insurance, and access to corporate discounts.