Senior Analyst, Pro Digital Experience

About the role

The Home Depot is hiring a Senior Analyst, Pro Digital Experience in Pennant Park. The role drives awareness, adoption and activation of digital products and capabilities with customers and store associates. It works cross-functionally with Marketing, Internal Communications, Product, Operations and others to build communication, education and engagement strategies for product launches and ongoing adoption, using customer insights, associate feedback and performance data. Tradeshows and job site visits representing Pro Capabilities are a key responsibility.

Key responsibilities

• Lead project teams of analysts and other associates (20%)
• Gather data, synthesize findings, develop solutions, plan projects and strategies, and use data (20%)
• Produce documents for teams and leadership (20%)
• Deliver presentations to teams and executive leaders and sponsors (20%)
• Build personal and team knowledge, including customer (internal) knowledge (20%)
• Attend tradeshows and job site visits representing Pro Capabilities

Required profile

• Ages 18 or older and legally permitted to work in the United States
• Education typically acquired through a bachelor's degree or equivalent in a related field
• 3 years of work experience preferred
• Reports to a Sr. Manager or Manager Customer Execution; no direct reports
• Typical overnight travel of up to 25% of the time; mostly sits in a comfortable indoor setting

Required skills

• Project management and consulting or project management experience
• Strong quantitative skills such as statistics and data analysis
• Problem solving and operations, retail and/or field knowledge
• Preferred: stakeholder management, presentation and written communication skills