Scheduling Coordinator – Physician Practice

About the role

The Scheduling Coordinator provides administrative and scheduling support for physician practices, working closely with patient navigators, clinicians, hospital staff, referring physicians, and insurance carriers. This position ensures smooth operation of provider schedules and enhances patient experience.

Key responsibilities

• Obtain and maintain all information needed for accurate provider schedules, including office hours, inpatient/outpatient services, meetings, conferences, and time off.
• Monitor and update schedules throughout the day, distribute changes, and resolve conflicts.
• Answer basic patient inquiries about procedures or direct them to the appropriate resource.
• Update patient charts and electronic health records with relevant patient and insurance data.
• Participate in contract, committee, and all‑staff meetings as required.

Required profile

• High School Diploma or GED; 2 years of experience in a healthcare setting.
• Demonstrated initiative and ability to handle multiple tasks efficiently.
• Basic knowledge of medical terminology.
• Physical ability to lift 25 lb and perform frequent sitting/standing and keyboard use.

Required skills

• Computer proficiency and word‑processing skills.
• Experience with physician practice scheduling software (preferred).
• Knowledge of medical terminology.