Sales Coordinator

About the role

Dematic, part of KION Group, is looking for an entry-level Sales Coordinator in Grand Rapids to support its Amazon sales team and introduce a new associate to Dematic's processes, commercial tools, customer portfolio and lifecycle offerings. The role strengthens internal sales execution by supporting Account Managers with Salesforce activity, opportunity administration, pricing support, customer follow-up and workload management, and is designed as a development path toward a Regional Account Manager position.

Key responsibilities

• Open, update and manage opportunities in Salesforce, keeping information accurate and timely.
• Support Account Managers with Salesforce administration, Below the Line opportunity support, RSPL coordination, customer follow-up and workload balancing.
• Help prepare order bookings, pricing breakouts, quotes, documentation and internal handoffs.
• Track and follow up on customer leads, internal referrals and small-scale requests.
• Take part in site visits, gather scope details, research installed systems and coordinate with internal teams to define customer needs.
• Manage regional or small-scale opportunities as needed to keep the workload balanced.

Required profile

• Entry-level sales role; prior experience in sales support, customer service, business administration, operations, logistics, manufacturing or a technical/industrial environment is helpful but not required.
• Bachelor's degree (BS/BA) in Business, Sales, Marketing, Engineering, Supply Chain or a related field preferred; equivalent experience or demonstrated aptitude may be considered.
• Interest in building a career in sales, account management, customer support or lifecycle services within an automation or material handling environment.

Required skills

• Proficiency with Microsoft Office Suite required.
• Familiarity with CRM platforms such as Salesforce is preferred.

What we offer

• Base pay range of $65,000 - $85,000, depending on location, education, experience and skills.
• Career development and global opportunities.