Restaurant General Manager - Taco Bell, Canandaigua, NY

About the role

This is a Restaurant General Manager position at a Taco Bell franchise in Canandaigua, NY (the franchisee is the employer, not Taco Bell Corp). The RGM takes hands-on responsibility for the day-to-day operations of the restaurant, working closely with Assistant Managers and Shift Managers.

Key responsibilities

• Maintain initiatives in interviewing, hiring and training staff, conduct performance reviews, oversee and optimize restaurant finances, and ensure high product quality and customer service
• Ensure all staff complete their duties and serve safe, quality food in a friendly manner
• Keep the restaurant a safe place for Team Members and customers
• Resolve customer complaints quickly and professionally
• Follow cash, security, inventory and labor policies and make sure staff do the same
• Handle difficult HR issues, including disciplinary write-ups and terminations
• Take an entrepreneurial ownership approach to managing the restaurant
• Ensure payroll runs smoothly, hours are correctly recorded, and communicate with the home-office payroll department

Required profile

• Self-motivated, ambitious and outgoing
• Excellent team-based leadership skills
• Excellent customer service, verbal and written communication skills
• Proven track record of P&L accountability
• Able to lead by example and convey a sense of urgency to staff
• Reliable transportation
• Background checks are run on all management employees

Required skills

• Basic computer proficiency, particularly email and laptop

What we offer

• Salary of $62,353.20 per year
• 401(k) with company matching
• Paid time off
• Bonus-eligible position
• Dental, health and vision insurance