Receptionist (Remote, US Property Management)

About the role

We are seeking a professional Receptionist to act as the primary brand ambassador for a premier US property and real estate management company. Working remotely, you will be the first point of contact for callers, email correspondents, and web inquiries, ensuring a seamless and courteous experience.

Key responsibilities

• Answer, filter, and route all inbound phone calls for the corporate office, providing sales overflow support during high‑volume periods.
• Monitor, reply to, and organize messages in the main info and management email accounts, as well as website chatbot chats and contact‑form submissions.
• Assess client needs, resolve routine inquiries, and forward complex issues to regional or property managers.
• Maintain call and inquiry tracking logs, and perform general clerical tasks such as document preparation, data entry, and filing.
• Provide occasional after‑hours or weekend monitoring for urgent communications within agreed parameters.

Required profile

• 1–2+ years of experience in receptionist, administrative support, or corporate customer service roles.
• High school diploma or equivalent.
• Exceptional verbal and written English communication skills with a professional demeanor.
• Strong time‑management, problem‑solving, and multitasking abilities.

Required skills

• Proficiency with Microsoft Office Suite (Word, Excel, Outlook).

What we offer

• Salary $1,500 – $1,750 USD per month, paid bi‑weekly.
• Independent contractor arrangement.
• 80 hours paid time off per year, U.S. holidays off, and holiday bonuses.
• Fully remote work schedule: Monday‑Friday, 8:00 AM – 5:00 PM MST.