Public Services Clerk – Randall Oaks Library

About the role

The Fox River Valley Public Library is looking for a friendly, customer‑focused Public Services Clerk to work at its Randall Oaks Branch. This part‑time role supports patrons by providing a welcoming front‑desk experience and helping them access library resources.

Key responsibilities

• Issue library cards and manage patron registrations.
• Create and maintain engaging displays of library materials.
• Process returned items, shelve them accurately, and keep collections orderly.
• Assist patrons with library technology, including public computers, self‑checkout stations, e‑readers, and tablets.
• Provide information about library programs, resources, and services.

Required profile

• Excellent customer service orientation with a friendly, welcoming demeanor.
• Good knowledge of library services and community programs.
• Strong verbal and written communication abilities.
• Ability to solve problems quickly and prioritize tasks.
• High school diploma or equivalent; some college coursework preferred.
• Minimum one year of experience in a customer‑facing role.

Required skills

What we offer

• Part‑time schedule (16 hours per week) with daytime, evening and weekend shifts.
• Hourly wage of $17.00.
• Opportunity to serve a diverse community in a welcoming library environment.