Public Relations Communication Admin – Community Liaison

About the role

The Public Relations Communication Admin will serve as the primary contact and coordinator for plant tours and community involvement at Gerdau's Midlothian facility. This role blends administrative duties with customer‑facing responsibilities, ensuring visitors have a safe and informative experience while supporting the company's social responsibility initiatives.

Key responsibilities

• Coordinate and schedule plant tours, acting as liaison between mill leadership and visitor groups, and provide guided tours with safety briefings.
• Create and deliver professional presentations tailored to each visitor group, adhering to Gerdau’s branding standards.
• Manage logistical details such as PPE distribution, room reservations, transportation, swag inventory, and food arrangements.
• Serve as the main point of contact for social responsibility initiatives, organizing meetings, maintaining notes, and responding to community inquiries.
• Assist departmental leadership with large‑scale third‑party visits, including summits and special events.
• Oversee budget spend related to public relations and community activities.
• Perform various administrative tasks to support multiple departments and assist coworkers on projects as needed.

Required profile

• Excellent customer service skills with professionalism and patience in person and on the phone.
• Strong organizational abilities, attention to detail, and the capacity to manage multiple tasks amid shifting priorities.
• Adaptability to a fast‑paced, changing environment and reliable attendance.
• Effective written and verbal communication skills for interacting with a wide variety of personnel and visitors.

Required skills

• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Experience with Microsoft Teams and SharePoint sites.