Public Relations & Community Liaison Administrator

About the role

The Public Relations Communication Admin Services Clerk – Community Liaison serves as the primary contact for plant tours and community engagement at Gerdau's Midlothian facility. This role combines administrative coordination, visitor guiding, and support for social responsibility initiatives.

Key responsibilities

• Coordinate and schedule plant tours, ensuring minimal impact on operations and managing all logistics such as PPE, transportation, and meeting room setup.
• Act as the tour guide, presenting department-specific information, maintaining visitor safety, and delivering professional presentations aligned with Gerdau branding.
• Serve as the main liaison for social responsibility initiatives, organizing meetings, handling community inquiries, and coordinating community events.
• Manage budget spend related to public relations and social responsibility activities, and maintain inventory of promotional items.

Required profile

• Excellent customer service and communication skills, both in person and over the phone.
• Strong organizational abilities with attention to detail and the capacity to handle multiple tasks in a fast‑paced environment.
• Dependable attendance and the ability to work collaboratively with various departments and external visitors.

Required skills

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Experience using Microsoft Teams and SharePoint for collaboration and document management.
• Ability to create and deliver professional presentations.