Program Manager, Analytics, AI Readiness, and Process Modernization

About the role

Heartland Consulting is seeking a Program Manager to lead analytics, AI‑readiness and process‑modernization initiatives for the Department of the Interior’s Office of the Chief Financial Officer. The role will be remote (or at a Heartland site in the CONUS) and will support the creation of dashboards, automated reporting and AI use‑cases that meet DOI security and FedRAMP requirements.

Key responsibilities

• Design, build and maintain Power BI (or equivalent) dashboards that track performance trends, cycle times, SLA compliance and other KPIs for OCFO leadership.
• Develop automated or semi‑automated reporting solutions using Power BI, Power Apps and Power Automate to reduce manual data compilation.
• Validate data sources, reconcile discrepancies between dashboards and source systems, and ensure alignment with OCFO reporting standards.
• Analyze processes to identify inefficiencies, unused system features, recurring errors and automation opportunities, and present root‑cause recommendations.
• Produce narrative and visual components for weekly, monthly and quarterly leadership reports, including risk indicators and action items.
• Lead AI‑readiness activities for each division, documenting current‑state pain points and future‑state improvements with DOI‑approved or FedRAMP‑authorized AI tools.
• Collaborate with Acquisitions/Grants Policy, Financial Systems, Accounting Operations and Internal Evaluation teams to align data and workflow standards.

Required profile

• Proven experience managing cross‑functional programs in a federal or large‑scale organization.
• Ability to work independently in a remote environment and travel occasionally to Indian Affairs locations.
• Strong analytical mindset with the capacity to translate data insights into actionable recommendations.
• Clear communication skills for preparing leadership briefings and audit documentation.

Required skills

• Power BI (or equivalent dashboarding tool)
• Power Apps
• Power Automate
• Microsoft Power Platform
• Data analytics and visualization
• AI‑assisted document generation and predictive analytics

What we offer

• Government‑furnished laptop and PIV card after successful background investigation.
• Flexible remote work arrangement with occasional on‑site visits.
• Opportunity to shape automation strategy for a major federal financial office.