Operations Coordinator

About the role

We are seeking a bilingual (English and Spanish) Operations Coordinator to work remotely, supporting our executive transportation and tourism services across the United States.

Key responsibilities

• Manage reservations and coordinate transportation and travel services.
• Monitor daily operations to ensure scheduled services are completed successfully.
• Maintain effective communication with clients, drivers, and service providers.
• Handle incoming calls, emails, and messages, resolving operational issues and last‑minute changes.
• Update reservation details and manage bookings through our operational systems.

Required profile

• Advanced English proficiency (mandatory) and strong Spanish skills.
• Excellent communication, organizational, multitasking and problem‑solving abilities.
• Previous experience in operations, logistics, tourism, or customer service (preferred).
• Availability to work according to Miami (Eastern Time) schedules.
• Personal computer, reliable internet connection, and a suitable remote workspace.

Required skills

• Proficiency with digital tools.
• Experience with reservation management systems.