Operations Assistant Store Manager in Training

About the role

The Home Depot is hiring an Operations Assistant Store Manager in Training (OASM-IT) for its Beaumont store. This is a hands-on training program of up to 6 weeks, with mentorship and leadership development, that prepares candidates for the Assistant Store Manager position. Trainees learn the duties of the Manager on Duty and how to run the store, working alongside the Store Manager, Assistant Store Managers and operational field teams.

Key responsibilities

• Training and preparation: complete a structured program covering operations, customer service, sales and profitability, and company policies, including staffing and scheduling, resolving stock shortages, coaching associates on selling behavior, handling customer issues and running performance reviews and discipline processes.
• Customer experience: supervise associates in the selling effort, drive customer service and engagement, and resolve customer concerns promptly.
• Sales and productivity: help plan merchandise placement and stock integrity through inventory management, and learn to maintain and operate store equipment and systems and manage daily financial operations.
• Operations management: perform opening and closing duties, follow SOPs, hold associates accountable for company policies and take steps to reduce shrink.
• Safety: ensure self and associates follow safety and hazmat procedures.

Required profile

• Age 18 or older and legally permitted to work in the United States.
• High school diploma or GED; a bachelor's degree is preferred.
• At least 3 years of work experience, with 2+ years of leadership experience preferred.
• Ability to work with cross-functional teams; action oriented, collaborative, effective communicator, customer focused and resourceful.

Travel is typically less than 5% overnight, and the work involves standing, walking and lifting moderate-weight items (8-20 pounds) in an indoor setting.