Office Coordinator – Physician Practice

About the role

The Office Coordinator supports daily operations of a physician practice, serving as a key resource for scheduling, insurance, referrals, and EMR workflow. The role ensures efficient patient access and provides education to clerical staff.

Key responsibilities

• Oversee patient access workflows, including internal and external referrals based on insurance requirements and patient preferences.
• Coordinate daily staffing, develop reports, and monitor productivity, efficiency, and quality metrics.
• Educate staff on accurate registration, scheduling, billing, scanning, insurance, and referral processes.
• Support practice and network goals, troubleshoot equipment issues, and assist with service recovery and patient communication.

Required profile

• High School Diploma/GED with at least 3 years of physician office experience.
• Ability to work with interruptions, adapt to changing priorities, and provide coaching and feedback.
• Exceptional organizational and communication skills.
• Knowledge of medical terminology and proficient computer skills.

Required skills

• Proficiency with EMR systems and workflows.
• Strong computer literacy, including keyboard use.
• Understanding of medical terminology.