Office Assistant

About the role

The Georgia Vocational Rehabilitation Agency is seeking an Office Assistant to provide comprehensive clerical and administrative support in its Norcross office. Under general supervision, you will handle data entry, correspondence, and customer service for individuals with disabilities.

Key responsibilities

• Serve as receptionist, answer phones, manage office supplies, and open/close the office as needed.
• Gather and enter participant data into the client information system and capture reporting metrics.
• Process and monitor authorizations and invoices for rehabilitation services in line with agency policies.
• Provide information to the public, vendors, and partner agencies about rehabilitation services.
• Interview individuals with disabilities to obtain information and make referrals.
• Maintain confidentiality of client records and test results.
• Assist with scheduling meetings, maintaining calendars, and preparing reports.
• Act as Emergency Coordinator, implementing the agency’s emergency preparedness plan.

Required profile

• High school diploma or GED.
• Three years of progressively complex office or administrative experience.
• Preferred: Associate’s degree in Business, Office Administration, or a related field.
• Preferred: Demonstrated proficiency with Microsoft Office applications.

Required skills

• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint
• Microsoft Outlook