Lifestyle Coordinator – Lease‑Up

About the role

The Lifestyle Coordinator plays an integral role in supporting day‑to‑day community management to achieve resident‑retention goals. Working closely with the Community Manager and Sales Consultants, the Coordinator assists with move‑ins, creates and coordinates resident programs and events, and supports sales and marketing activities.

Key responsibilities

• Greet prospects and residents, assist with tours, and ensure a welcoming environment.
• Answer phone calls, route them to the appropriate team member, and handle service‑request callbacks.
• Maintain the guest suite schedule, and manage loading‑dock/elevator schedules for move‑ins and move‑outs.
• Manage package deliveries, document arrivals and notify residents within 24 hours.
• Ensure all amenities are in tour condition and ready for resident use.
• Develop and execute innovative events, services and programs in amenity spaces, and assess their success with metrics.
• Maintain up‑to‑date information on local restaurants, shops and services, and nurture relationships with concierge vendors and local businesses.
• Monitor and respond to the Lifestyle email account, creating marketing awareness for events and programs.
• Create and distribute the monthly calendar, newsletter and flyers, and post items to the Resident Portal.
• Participate in meeting Greystar sales and marketing standards and provide input on budget development for resident‑retention activities.

What we offer

• Competitive medical, dental, vision, disability and life insurance with low employee costs.
• Generous paid time off: 15 vacation days, 4 personal days, 10 sick days, 11 holidays and a birthday off after one year.
• On‑site housing discount at Greystar‑managed communities (subject to availability).
• 6‑week paid sabbatical after 10 years of service (and every 5 years thereafter).
• 401(k) with company match up to 6% of pay after 6 months.
• Paid parental leave and fertility benefit reimbursement up to $10,000 (including adoption or surrogacy).
• Employee Assistance Program and additional coverage options such as critical illness, accident, hospital indemnity, pet insurance and legal plans.
• Charitable giving program.