Lien Resolution Paralegal

About the role

Rutter Mills LLP, a personal injury law firm in Hampton Roads, is hiring a Lien Resolution Paralegal for its Lien Resolution team. The role works closely with attorneys and negotiators to identify, investigate and resolve outstanding financial obligations that may affect a client's settlement, such as medical liens and insurance claims. It is a full-time, on-site position in Norfolk, Virginia.

Key responsibilities

• Investigate and verify outstanding medical balances, health insurance claims, liens, loans and other settlement-related obligations.
• Review medical records, bills and supporting documentation to find discrepancies, missing information and potential issues.
• Communicate with medical providers, insurers and lienholders to obtain documentation, verify balances and negotiate reductions when appropriate.
• Prepare settlement workups and final settlement statements with accurate calculations of fees, costs, liens and proceeds.
• Work with attorneys and negotiators to provide accurate information and support timely settlements.
• Maintain detailed case records, track follow-ups and monitor unresolved balances, including funds held in escrow.

Required profile

• Experience in personal injury, lien resolution, medical billing, insurance claims or a related legal or financial field.
• Strong investigative, analytical and problem-solving skills with excellent attention to detail.
• Excellent written and verbal communication, including negotiation and relationship-building.
• Ability to handle a high volume of assignments, prioritize deadlines and work independently within a team.
• Previous experience preparing personal injury settlements or negotiating medical liens preferred.

Required skills

• Proficiency with Microsoft Office.
• Ability to learn legal case management software.

What we offer

• Salary of $40,000 per year.
• Health and vision insurance.
• Generous paid time off.
• Free parking.
• 401(k) with matching after a year.
• Long-term career potential with opportunities for advancement.