Licensed Psychiatric Case Manager

About the role

The Licensed Psychiatric Case Manager provides mental health assessment, diagnosis, treatment, and crisis intervention for adult and child members. The role coordinates care, assists patients in accessing community resources, and ensures discharge planning aligns with treatment recommendations.

Key responsibilities

• Oversee utilization management, including service authorizations and denial/appeal processes.
• Ensure patient discharge documentation is clear, concise, and timely.
• Conduct clinical assessments and develop treatment interventions with patients and families.
• Provide case management and care coordination services.
• Act as liaison between patients, referral sources, and funders to maintain community stability.
• Manage voluntary and involuntary commitment processes per Pennsylvania Mental Health Procedures Act.
• Participate in departmental quality improvement activities.

Required profile

• Master’s degree in Social Work, Counseling, or related field.
• Licensure as LCSW, LPC, or LSW in the State of Pennsylvania.
• Ability to remain calm in stressful situations.
• Knowledge of community resources and referral processes.
• Understanding of psychosocial and medical needs to create comprehensive treatment plans.