Key Account Manager – Hospital & Pharma Accounts

About the role

The Key Account Manager (Hospital/Pharma) will drive sales performance, protocol development and contracting within key hospital and specialty pharmacy accounts across Eastern Pennsylvania and Northern Delaware. The role focuses on expanding the GI Pharma platform by building relationships with decision‑makers and influencing patient discharge and transition‑of‑care processes.

Key responsibilities

• Develop and execute account plans, identifying key decision makers, influencers and protocols within hospital systems.
• Drive growth among hospital accounts, focusing on GI/Critical Care targets and new accounts to meet sales and profit objectives.
• Educate healthcare providers on the novel GI therapy Vowst and present clinical and reimbursement data.
• Assess and influence hospital protocols, infectious disease and GI care pathways, and collaborate on transition‑of‑care and discharge processes.
• Utilize sales reporting tools to prepare calls, track activity and gather market intelligence.
• Organize and deliver educational meetings for healthcare professionals on GI and nutrition topics.

Required profile

• Bachelor’s degree required; advanced degree in Nursing, Dietetics, MBA or Pharm.D. highly preferred.
• 6‑7+ years of pharma sales experience selling specialty medical products into hospitals, with a proven record of meeting sales targets.
• Strong business acumen, financial and analytical skills, and experience with value‑based selling and strategic account planning.
• Ability to travel 50‑70% of the time and work independently under pressure.

Required skills

• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Experience with data‑visualisation and reporting tools such as Power BI.
• Familiarity with CRM platforms including Salesforce and Circana.
• Ability to use sales reporting systems for call preparation and market intelligence.

What we offer

• Performance‑based incentives and a competitive total rewards package.
• 401(k) plan with company match.
• Comprehensive healthcare coverage.
• Opportunities for professional growth, global collaboration and development programs.