IT Intern – Support Entrata & Business Systems

About the role

We are looking for a motivated IT Intern to assist with day‑to‑day IT operations, focusing on Entrata and other business systems. This position offers hands‑on experience in user access management, troubleshooting, device setup, and general IT administration, with the possibility of a full‑time role based on performance.

Key responsibilities

• Assist with Entrata user access, basic troubleshooting, and system‑related requests.
• Support Microsoft 365, email, collaboration tools, and other business applications.
• Set up laptops, computers, software, and other devices for employees.
• Handle employee onboarding and off‑boarding, including account and access management.
• Troubleshoot basic hardware, software, connectivity, and user‑access issues.
• Maintain IT equipment, user account, and system records.
• Document technical issues and escalate complex problems when needed.
• Contribute to IT projects, system improvements, and other technology‑related tasks.

Required profile

• Currently pursuing or recently completed a degree/diploma in IT, Computer Science, Information Systems, or a related field.
• Strong troubleshooting and problem‑solving skills.
• Good written and verbal English communication.
• Organized, detail‑oriented, and eager to learn.
• Exposure to Entrata or other property‑management software is strongly preferred.
• Previous IT projects, internship, or hands‑on technical experience is a plus.

Required skills

• Entrata (property‑management software)
• Microsoft 365
• Windows operating system
• Basic networking concepts
• Hardware troubleshooting
• Software troubleshooting

What we offer

• Professional growth and learning opportunities.
• Potential for a full‑time position based on successful performance.