Information Technology Intern - Service Delivery (Summer 2027)

About the role

Impulse Space is hiring an Information Technology Intern for its Service Delivery team in Redondo Beach, California, for a 12-week summer internship from May/June through August/September 2027. You will work directly with the IT Service Delivery team on day-to-day operations, from user support and hardware deployment to network troubleshooting and infrastructure projects. The role suits students pursuing a degree in Information Technology, Computer Science or a related field.

Key responsibilities

• Assist in deploying, configuring and maintaining end-user systems such as laptops, desktops, peripherals and mobile devices.
• Support onboarding and offboarding by preparing, imaging and configuring hardware for new and departing employees.
• Take part in network troubleshooting, including testing connectivity, validating VLAN assignments and helping with switch and access point deployments under supervision.
• Help document and improve IT operational processes, runbooks and troubleshooting guides.
• Provide technical support to end users, including hardware and software issues, account access and peripheral setup.
• Assist with low-voltage tasks such as patching cables, labeling ports and organizing network infrastructure.
• Support scheduled maintenance, equipment inventory and asset lifecycle management.
• Join special projects such as system upgrades, process automation or hardware refresh initiatives with mentorship from full-time team members.

Required profile

• Currently pursuing a degree in Information Technology, Computer Science, Cybersecurity or a related technical field.
• Strong interest in IT operations, service delivery and infrastructure support.
• Excellent troubleshooting and problem-solving skills, with strong communication and teamwork abilities.
• Detail-oriented, organized and able to follow processes accurately.
• Able to work on-site in Redondo Beach, CA for the duration of the internship; overtime may be required and is paid.

Required skills

• Basic understanding of networking concepts (IP addressing, VLANs, DHCP, DNS) and operating systems (Windows, macOS).
• Preferred: experience with ticketing systems or service desk platforms, familiarity with endpoint management tools (Intune, JAMF), and exposure to scripting or automation tools.

Applicants must be U.S. persons or eligible to obtain an export license due to ITAR and EAR regulations. The stated pay is $30 per hour.