Hybrid Legal Case Manager & Intake Specialist

About the role

We are looking for an experienced and organized Legal Case Manager / Intake Specialist to support a California family law firm. This hybrid position combines case management, client intake, legal assistance, and administrative support, working remotely with occasional on‑site collaboration.

Key responsibilities

• Monitor case timelines, deadlines, and outstanding tasks.
• Provide clients with regular case updates.
• Follow up on missing documents and information.
• Organize records and case files.
• Ensure attorneys have the information needed for each case.
• Respond professionally to client questions and concerns.
• Keep the case management system updated.
• Manage attorney calendars and appointments.
• Schedule court dates, depositions, and client meetings.
• Draft and format routine legal documents.
• Assist with court and agency filings.
• Organize and maintain electronic case files.
• Handle emails and correspondence.
• Coordinate with clients, courts, opposing counsel, experts, and other parties.
• Track important deadlines and reminders.
• Answer inbound calls and inquiries.
• Screen potential clients and conduct initial intake.
• Gather case information and schedule consultations.
• Follow up with leads and send intake forms.
• Prepare engagement letters and retainer agreements.
• Maintain up‑to‑date lead and intake information.
• Help improve lead follow‑up and conversion.

Required profile

• Previous experience as a Legal Case Manager, Legal Assistant, Paralegal, or Intake Specialist for a U.S. law firm.
• Family law experience strongly preferred.
• Experience with client intake and case management.
• Experience managing legal calendars and deadlines.
• Experience preparing and organizing legal documents.
• Comfortable communicating directly with clients.
• Strong written and spoken English.
• Strong organization and follow‑up skills.
• Ability to work independently and manage multiple priorities.
• Full‑time availability during Pacific Time business hours.
• Reliable high‑speed internet, personal computer and headset.
• Quiet and professional remote workspace.