HR Project Delivery Manager – Enterprise Onboarding

About the role

The Forward Deployed Operations Manager (FD-OM) serves as the single operational point of contact for enterprise clients, leading complex multi‑country onboarding implementations from a HR operations perspective.

Key responsibilities

• Own end‑to‑end multi‑country EOR onboarding programs, managing timelines, risk registers and critical milestones.
• Coordinate internal HR Ops regional teams, Customer Success, Sales and other stakeholders to align resources and streamline execution.
• Navigate international labor laws, visa/immigration requirements and benefits administration, acting as a consultant to customers.
• Identify and resolve operational blockers, regulatory risks and payroll setup delays across jurisdictions.
• Partner with Customer Success Managers to drive platform adoption, client activation and long‑term account growth.
• Develop and refine implementation playbooks, scalable workflows and enterprise delivery standards.

Required profile

• 4+ years of experience in enterprise implementation, customer onboarding, technical project management or operations delivery, preferably in EOR, payroll or global HR tech.
• Proven track record managing multi‑stakeholder, multi‑country projects using formal frameworks (PMP, Agile, etc.).
• Excellent communication and consultative leadership skills; comfortable engaging VP/C‑suite stakeholders.
• Ability to translate complex regulatory realities into simple, actionable steps for clients.

Required skills

• Enterprise project management methodologies (PMP, Agile or equivalent).
• Knowledge of global employment mechanics (Employer of Record, global payroll, employment law basics).

What we offer

• Competitive compensation with potential bonus or commission.
• Generous benefits including paid parental leave, flexible time off, medical/dental/vision insurance, sabbatical after 5 years, and spending accounts.