Hospitality Trainer – Boutique Hotel
Rivertrees Country Inn · Usa River
Job description
About the role
We are looking for an experienced Hospitality Trainer to design, deliver and evaluate training programmes for our service teams at Rivertrees Country Inn, a boutique property located in the volcanic hills of Northern Tanzania near Kilimanjaro International Airport. The role will shape service standards across food & beverage, front office, housekeeping and operations, ensuring every guest receives world‑class hospitality.
Key responsibilities
- Develop and deliver training programmes for new hires, existing staff and managers.
- Assess training needs in collaboration with department heads and create tailored learning solutions.
- Facilitate orientation sessions and on‑the‑job coaching.
- Monitor and evaluate training effectiveness, updating content as required.
- Maintain accurate records of training activities and participants.
- Stay current with industry trends and best practices.
- Work closely with HR, operations and sales to align training with business goals.
Required profile
- Bachelor’s degree in hospitality management, human resources, education or a related field.
- 3‑5 years of experience in hospitality training and development.
- Proven experience in delivering training or teaching within a hotel environment.
- Strong organizational ability and capacity to manage multiple tasks.
Required skills
- Excellent written and spoken English and Swahili.
- Strong communication and interpersonal skills.
- Good understanding of training methodologies and hospitality industry trends.
- Proficiency with digital tools and technology for training delivery.
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Published 1 hour ago
Expires 1 month from now
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Rivertrees Country Inn
Usa River
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